Careers at MassHousing
At MassHousing, we believe a home is more than a roof and four walls. A home is safety and security, opportunity and peace of mind. Our team of talented professionals works to ensure that all Massachusetts residents have a safe, healthy and affordable place to call home. If you share our commitment, we hope you will consider joining us.
Equal Opportunity Employer M/F/V/D
MassHousing is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, colleagues and partners without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. MassHousing believes that diversity and inclusion among our colleagues and partners is critical to our success, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Current Openings
Business Development Analyst
Organization: MassHousing
Location: One Beacon Street, Boston, MA 02108
Posting Closes: Close of Business on 4/4/2023
Website: www.masshousing.com
MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.
The Organization
MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.
We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.
As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:
- Tuition reimbursement up to $10,000 per calendar year
- A 35-hour work week and a hybrid work schedule
- Back up Child/Elder Care
- Retirement Savings including a pension and a deferred compensation plan (with a match)
- Comprehensive health, dental and vision plans
- 12 paid Holidays per year and generous sick, vacation, and personal time
- Short-Term Disability
- Central Boston office location, convenient to public transportation and amenities on site
If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch
Position Summary
The Business Development Analyst role is a critical extension of the sales and sales operations organizations, being both a trusted adviser and a leader in execution. The Business Development Analyst will be accountable for various sales, go-to-market programs and communications related to the onboarding of new Lenders and Brokers, sales kickoffs, and continuous learning. S/he will manage the on-going annual recertification process for all partners.
This position will be responsible for providing a one stop support center for, MassHousing’s Relationship Management Team, Lenders, and Brokers. S/he will provide new Lender/Broker introductions, which would include but is not limited to the initial invitation to participate, upload/review application, and all external and internal communication to onboard. S/he will conduct welcome calls and client facing trainings as needed, respond to phone, and email inquiries from clients, requesting assistance within agreed upon SLAs.
The Business Development Analyst will maintain research systems to support the analysis, visualization, and reporting of economic and community data for internal stakeholders. This includes, but is not limited to, maintaining the MassHousing lender ranking/activity and reporting, as well as identifying and reporting on market trends.
Specific Duties and Responsibilities
- Partner with sales leadership and sales teams to establish a continuous feedback loop to identify organizational needs and transform them into actionable deliverables.
- Orchestrate activities related to onboarding, sales kickoffs, weekly communications, and other enablement opportunities.
- Work collaboratively across the company including product marketing, sales, and operations, compliance in the design, development, and delivery of role- and play-specific content and programs.
- Research market trends, products, and programs to identify opportunities to enhance MassHousing's competitive advantage in meeting customer needs.
- Work with the Homeownership team to identify key stakeholders to participate in the design and evaluation of products and programs that advance MassHousing's strategic agenda.
- Provide technical assistance to teams in the form of research, presentation of data trends, accessing relevant external resources and other activities.
- Use evaluation data to inform strategic decisions about products and programs.
- Monitor and effectively utilize homeownership data and reports for providing high level of service to MassHousing's business partners.
Knowledge, Skills and Abilities Required
- Knowledge of all aspects of mortgage origination process including pricing, underwriting, closing, and compliance.
- Strong interpersonal skills with a history of working with people at all skill levels, both internally and externally.
- Previous retail, wholesale and/or correspondent lending experience is preferred.
- Exceptional capacity to develop and analyze data.
- Analytical and problem-solving skills are required.
- Ability to work independently, collaboratively with a team, and across departments.
- Excellent program management, planning, prioritization, and organizational skills.
- Strong written and verbal communication skills, motivation, and collaboration skills.
- Reliable, organized, and consistent.
- Proficiency with Word, Excel, and PowerPoint.
Minimum Education and Training
- Bachelor's degree from an accredited university or college
- 3-5 years direct industry experience
- Willing to update product knowledge on an ongoing basis
- Multilingual candidate preferred
Salary Range: $72,956 to $94,842
All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.
This position has been designated as "Mobile" under MassHousing's AWS-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.
As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.
MassHousing is an Equal Opportunity Employer
Rental Underwriter
Organization: MassHousing
Location: One Beacon Street, Boston, MA 02108
Posting Closes: Close of Business on 4/7/2023
Website: www.masshousing.com
MassHousing recently affirmed its longstanding commitment to diversity and inclusion in its 5-year Strategic Goals.
The Organization
MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people. A bold mission for an innovative agency. Since its inception in 1966, MassHousing has provided more than $27.5 billion for more than 125,000 apartments and more than 105,000 home mortgage loans. Beyond lending, we also work to promote economic growth and empowerment for families, individuals, and businesses; help communities increase their housing stock; provide hope and homes for vulnerable populations, and look for new, cost-effective ways to provide equitable housing opportunities. We have a relentless determination to confront the Commonwealth's housing challenges and improve lives.
We know that we cannot meet our mission without a workforce that is committed to standing with us in our efforts. We achieve this by making investments in staff development and prioritizing individuals who align with our values including an unwavering dedication to diversity, equity, and inclusion.
As an employee of MassHousing you are offered a great career opportunity which is more than a paycheck. MassHousing’s total compensation package features an outstanding set of employee benefits which you should consider towards your overall compensation, including but not limited to:
- Tuition reimbursement up to $10,000 per calendar year
- A 35-hour work week and a hybrid work schedule
- Back up Child/Elder Care
- Retirement Savings including a pension and a deferred compensation plan (with a match)
- Comprehensive health, dental and vision plans
- 12 paid Holidays per year and generous sick, vacation, and personal time
- Short-Term Disability
- Central Boston office location, convenient to public transportation and amenities on site
If you're ready to join our dynamic team of mission driven professionals, this might be the job for you! Interested candidates should send a letter of interest and a resume to MassHousing by logging in to https://prd01-hcm01.prd.mykronos.com/ta/6003873.careers?CareersSearch
Position Summary
The Rental Underwriter is primarily responsible for the prescreen review, underwriting, commitment and closing of multifamily loan transactions involving taxable or tax-exempt bond financing. The Rental Underwriter reports directly to the Senior Rental Underwriter. The Rental Underwriter works closely with Originators, Portfolio Managers and Legal to provide credit and structuring recommendations to meet Agency requirements relative to best practices, standards and Policy and Procedures.
Specific Duties and Responsibilities
- Prescreen, underwrite, and close multifamily loan transactions.
- Provide strategic recommendations and solutions to Senior Rental Underwriters and Manager of Rental Underwriting.
- Collaborate with internal staff including, but not limited to, legal, finance, origination, design & construction, rental management, and loan servicing.
- Deliver excellent customer service to staff and business partners under tight deadlines.
- Perform other duties and responsibilities as assigned.
Knowledge, Skills and Abilities Required
- Exceptional critical thinking, negotiation, problem-solving and effective time management skills.
- Highly developed analytical skills.
- Ability to multi-task, work both collaboratively and independently under minimal supervision.
- Excellent organizational, written, and oral communication skills.
- Responsive with ability to anticipate problems and opportunities.
- Broad knowledge of tax credit equity, government and private debt lending programs, including credit enhancement and rental subsidy programs.
Minimum Education and Training
- Master's or professional degree or equivalent work experience required.
- HUD-approved MAP underwriter preferred.
- Three to five years of substantial experience in the debt financing, equity investment or asset management of affordable rental housing properties.
- Excellent written and oral communication skills required.
Salary Range: $101,287 - $131,673
All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service. Inherent in these values is our commitment to diversity, equity, and inclusion for all.
This position has been designated as "Mobile" under MassHousing's Alternative Work Schedule (AWS)-hybrid work model. However, during the first 90 days, the employee may be expected in the office more frequently for training and onboarding.
As a condition of employment, successful applicants will be required to be fully vaccinated against COVID-19 or have an approved exemption as of their start date. Details relating to demonstrating compliance with this requirement will be provided to applicants selected for employment. Applicants who receive an offer of employment who can provide documentation that the vaccine is medically contraindicated or who object to vaccination due to a sincerely held religious belief may make a request for an exemption.
MassHousing is an Equal Opportunity Employer
What our team is saying
"Working at MassHousing gives me a strong sense of purpose, as well as the ability to grow and use my skills in an impactful way. I take pride in knowing that I am a trusted and valued advisor, who provides assurances on governance, risk and control activities. Management's receptiveness to creative solutions, drive for efficiency and unwavering desire to continuously improve its people and the work we do, makes MassHousing a workplace that aligns with my personal and professional values."
–Cynthia F., Internal Audit
"I enjoy our shared purpose and commitment to providing our customers with shelter and some sense of normalcy. It’s nice to witness the empathy and devotion of staff as we work toward a common goal."
–Ricky O., Rental Underwriting
"There are many benefits to working at MassHousing such as career advancement, job stability and a safe working environment. Most importantly, I work with a great group of colleagues and managers. We all work together as a family and a united team with the same goals and mission to serve our customers with respect, integrity and satisfaction. MassHousing is a workplace that feels like home."
–Charlene H., HomeOwnership
"One goal I dreamed about while in college was to work for an organization for my entire career in Accounting and Finance. I am happy to say that MassHousing has fulfilled my dream. One does not remain with an organization for over 32 years if it did not challenge the individual while providing a progressive supportive environment that encourages and promotes employee development...I have heard that we spend about 90,000 hours at work over the course of our lifetime. It becomes easy when you consider the people you work with family."
–Sam J., HomeOwnership
"In my five years at MassHousing, I have enjoyed a very supportive team and great work environment. MassHousing supports my growth as a professional, an individual and an employee by providing generous benefits, including tuition reimbursement for courses relevant to the mission of creating and preserving housing. The company values your growth and input and is always looking for new ways to integrate new ideas and methods in daily operations."
–Christina K., Rental Management
"A job at MassHousing is not just a job. It is good work in a very professional environment, and it is professional work that does good to people in the Commonwealth. We are the state's affordable housing lender, we are creative and competitive. What makes us unique is our commitment to serve the underserved. What I love most about my job at MassHousing is knowing that, at the end of the day, my work contributes to the success of a first-time homebuying family somewhere in Massachusetts."
–Mounzer A., HomeOwnership
"I enjoy working at MassHousing because I enjoy helping others...As a parent, the flexibility allows me to create a schedule that works for both my personal and professional life. MassHousing is not just a place for opportunity, it is also a place of hope."
–Mircia K., Rental Management
"I love working at MassHousing mostly because I get to do interesting work that is meaningful to our society. I didn't feel that way in my previous professional roles, and so I don't take it for granted. Plus, a lot of really interesting people work at MassHousing…I've already met lifelong friends here. I also feel I can be myself in my role, and that people have gone out of their way to support me in both my career and personal life. I’m grateful for that."
–Ryan S., Rental Underwriting
"The thing I enjoy most about working at MassHousing is the dedication and expertise the staff has in meeting the housing challenges facing Massachusetts residents. The foundation of everything we do is the people we serve. To be part of such a noble and important mission is what makes working at MassHousing far more than just a job. It's very satisfying to see and hear the stories of Massachusetts residents who have been able to grow and prosper because they have an affordable home and economic opportunity."
–Tom F., Communications
"Although I have only been employed here for one year, I already feel a strong commitment and dedication to the Agency and to my team. MassHousing strives to provide the very best services to our lenders, customers and to their employees. It is a rewarding feeling to know you are giving the best customer service to your borrowers every day, especially in these trying economic times. I know I have made a great choice in joining MassHousing!"
–Michelle K., HomeOwnership
"I believe a home should be a happy place where you can live, learn and laugh. MassHousing has been a special home for me. I’ve had the good fortune to be in different roles at MassHousing that have truly challenged me to be a better person in so many ways, all the while working with exceptional people who sincerely believe that MassHousing is here to improve the lives of people. If ‘home is where the heart is’, then my home is MassHousing."
–Paul H., Information Technology