Collection and Use of Personal Data
Your privacy is important to MassHousing. MassHousing at times collects, retains and utilizes Personal Data about you to operate its business and to make its products, services and other opportunities available. The term "Personal Data" means personally identifiable information that MassHousing obtains about you, including your IP address, name, telephone number, mailing address, and email address. MassHousing recognizes and respects your privacy concerns about this information. If you do not wish to receive emails including marketing and promotional information from MassHousing, please let MassHousing know by following the "Unsubscribe" procedure set forth below. MassHousing obtains information in a variety of ways (for example, directly from you in applications, from your transactions or experiences with MassHousing or its affiliates, and from credit bureaus and other third parties). Also, when you visit the website, MassHousing collects information to measure the use of its site and to improve the content of its site, as described below.
Log FilesAs is true of most websites, MassHousing gathers certain information automatically and stores it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
Disclosure of InformationPersonal Data may occasionally be transferred to third parties who act for us for further processing in accordance with the purposes for which the data was originally collected or for purposes to which you have subsequently consented. For example, sometimes a third party may have access to your Personal Data in order to support our information technology or to handle mailings on our behalf.
Specifically, at your direction (when you click the "Submit" button), any information that you provide to MassHousing in the mortgage eligibility check will be stored on MassHousing computer network servers. Links to the websites of lenders serving your selected community may be displayed. MassHousing is not responsible for the privacy practices or other content of such websites. All prospective lenders operate under federal and state laws regarding consumer privacy.
MassHousing does not disclose any Personal Data about its customers or former customers to anyone, except as permitted by law (for example, we may disclose your information as necessary to effect a transaction requested by you, to a consumer reporting agency in accordance with the Fair Credit Reporting Act, or to comply with an authorized civil, criminal or regulatory investigation).
MassHousing may, in its sole discretion, share or transfer your Personal Data where permitted or required by law, to comply with legal process, to interact with anti-fraud databases, to protect your vital interests, to protect the security or integrity of its databases or the Website, to enforce the Terms and Conditions of Use or protect MassHousing's business or reputation, to take precautions against legal liability, in the event of a business transition (see below), to protect and defend the rights or property of MassHousing, for required institutional risk control, or for resolving disputes, inquiries or complaints with respect to your use of the Website.