Contact Us

General Information

One Beacon Street
Boston, MA 02108-3110

webinfo@masshousing.com
TEL: 617-854-1000 | FAX: 617-854-1029 | RELAY: 711

Homeowner Support

For information aboutContact
• Buying a home
• Repairing/renovating/refinancing your home
• Originating MassHousing Mortgage Loans
Homeownership Team
homeownership@masshousing.com
888-843-6432
Your MassHousing Mortgage LoanHomeownership Customer Service
HOCustomerService@masshousing.com
888-843-6432
All other homeownership questionsHomeownership Team
homeownership@masshousing.com
888-843-6432

Housing Developer Support

For information aboutContact
• Financing new rental housing (20+ units)
• Refinancing existing rental housing (20+ units)
Rental Business Development
rentaldevelopers@masshousing.com
617-854-1810
• Financing new homeownership housingCommonWealth Builder Team
CWB@masshousing.com
• Chapter 40B Site/Final Approval, Monitoring
• Commercial-to-residential conversion
Planning and Programs
40BSupport@masshousing.com
Creating/preserving substance-free housingCenter for Community Recovery Innovations, Inc.
CCRI@masshousing.com

Rental Housing Support

For information aboutContact
• Management and operations of your MassHousing-financed housing community
• Reporting (Audits, Budgets, MBE/WBE Utilization)
• MassHousing policies and requirements
Your Asset Manager
• TAP membership and benefits
• Housing Stability trainings and conferences
Housing Stability Team
TAPmembership@masshousing.com
• Housing Stability Mini GrantsHousing Stability Team
housingstabilitygrants@masshousing.com
• Issues or concerns for residents of MassHousing rental communitiesRental Management Team
residentinquiries@masshousing.com
(Include the name of your housing development)

Human Resources

Current career opportunities and information on how to apply may be viewed on our Careers page. Other questions for Human Resources may be submitted to humanresources@masshousing.com | 617-854-1276.

Press & Media

Members of the media can contact our communications team for press requests, interviews, and official statements.

Paul McMorrow | pmcmorrow@masshousing.com | 617-854-1141
Tom Farmer | tfarmer@masshousing.com | 617-854-1843