Oversight and Support

For Rental Housing Developments

The relationship between MassHousing and our multifamily borrowers doesn’t end when the loan is closed. We take a proactive, collaborative, and long-term approach to overseeing the rental housing we finance.

Reporting

Submit utilization reports, audited financials and budgets, and other required multifamily reporting.

Change of Business Relationship

Checklists, forms, FAQs and other resources related to MassHousing’s Change of Business Relationship process.

Set-Aside Programs

The DMH/DDS Set-Aside and the 3% Priority Programs provide people with disabilities access to community-based housing and supportive services to help them succeed.

How can we help you?

Preservation Financing for Long-Term Affordability

MassHousing is committed to preserving the affordable rental housing that already exists in the Commonwealth of Massachusetts. Our seasoned and knowledgeable underwriting teams work with owners of multifamily rental housing to develop creative, best-in-class refinancing options that

  • Preserve affordable rents for the long-term
  • Fund upgrades to the properties, including energy efficiency improvements
  • Provide the best financial and mission outcomes for borrowers

Learn more about refinancing options for owners of affordable and mixed-income rental housing.

Optimizing Portfolio Performance

Our asset management professionals have deep experience in subsidized housing operations and management. They work closely with management and site staff to ensure the assets are well-managed and maintained and the resident experience is successful. Our teams

  • Conduct annual reviews of the physical and financial condition of more than 500 MassHousing-financed rental housing developments
  • Manage the accounting and distribution of millions of dollars of state and federal subsidies that support these apartments

Accounting and Data Processing (ADP) Policy

Affirmative Fair Housing Marketing Plan (AFHMP)

An Affirmative Fair Housing Marketing Plan promotes equal access to affordable housing opportunities. All MassHousing loans require an approved Affirmative Fair Housing Marketing Plan. Use the resources below to develop your Affirmative Fair Housing Marketing Plan:

Please use the MassHousing AFHMP form if there is no federal funding or affiliation associated with the development. Please make note that all Risk Share insured developments require the use of the Federal AFHMP form.

Questions? Contact Us

If you have questions or comments regarding the submission of a new or updated AFHMP, please contact Christopher Burns or Anthony Raines. To submit a new or updated AFHMP, please send it (with documentation) as a PDF to AFHMP@masshousing.com.

Replacement Reserve Policy and Guidelines

The documents below will help owners and management agents determine eligible expenses and the documentation necessary to support a request for disbursement from the Replacement Reserve account. If you have questions, contact your Asset Manager.

Replacement Reserve Policy & Exhibits

Additional Resources

Join TAP

Enroll your development(s) in TAP and access unique trainings, resident programs and more !

Property Manager Library

Forms and documents for owners and managers of multifamily communities financed and/or overseen by MassHousing.