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Career Opportunities at MassHousing

MassHousing provides a challenging, progressive and supportive environment that encourages and promotes employee development.

We offer competitive salaries; tuition reimbursement; comprehensive health, dental, life, and disability plans; ongoing training and career development; flexible work schedules; generous leave time; emergency back-up day care; and a corporate culture of promotion from within.

If you are interested in joining MassHousing, please forward your salary history and resume to: Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Equal Opportunity Employer M/F/V/D

MassHousing will provide reasonable accommodations and appropriate communication auxiliary aids and services to persons with disabilities upon request.

Current Job Openings

Business Analyst

We would like a team member with excellent organizational skills and the ability to multi-task their assignments. This person must be able to recognize a crisis from a non-crisis situation. They must be personable and have the ability to work one-on-one with staff. This candidate must comprise the ability to analyze and control large amounts of data and have the ability to think outside the box with an overall focus on quality, security and control. This person should be inquisitive, possess the ability to problem solve and analyze complex problems, and be able to suggest solutions. The ideal applicant would have a Business Analyst background with 3-5 years of experience in troubleshooting data and software problems, as well as some experience in mortgage banking software systems.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Customer Service Analyst

Responsible for responding to all verbal/written inquiries related to servicing MassHousing’s portfolio of mortgage accounts. Provide payoff quotes to mortgagors and authorized third party representatives. Must be able to work in a fast-paced environment and have a professional demeanor while communicating with MassHousing customers and partners.

Qualifications: Bachelor’s degree in business, finance, or communications or equivalent work experience. Customer service experience in a related field; mortgage banking experience a plus. Experience with Loan Serv and Noble Systems technology preferred. Excellent interpersonal, verbal, and written communication skills required.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Diversity & Inclusion Relationship Manager

The Diversity & Inclusion Relationship Manager ensures that all MassHousing financed projects maximize minority owned business (MBE) and women owned business (WBE) utilization and workforce participation. The Manager works with customers to establish MBE/WBE goals for utilization and workforce and maintains tracking and reporting systems under the guidance of the Director of Diversity & Inclusion. The Manager collaborates with MassHousing staff, including Rental Operations and Rental Lending teams, and reviews project compliance.

MassHousing seeks a business professional who can fit into a fast-paced work environment, to provide effective community outreach and monitoring,while also working collaboratively to create and maintain tracking and reporting systems that will measure our community impact.

The Manager will:

  • Work with General Contractors to establish ambitious,achievable MBE and WBE goals
  • Develop work plans with measurable objectives for each project's agreed upon MBE and WBE goals
  • Monitor,measure,track,and report on each project's progress towards MBE and WBE goals, both internally and with Developers and Contractors
  • Intervene with problem solving strategies and resources to enhance project success,if a project is not achieving its goals or is not providing required reporting
  • Escalate discussions to project underwriter,Director of Diversity & Inclusion and Executive Director,if a project is persistently underperforming
  • Assist with expanding and maintain the MassHousing database of MBE and WBE subcontractors and vendors,including vendors that can be utilized both in Rental Asset Management and Project Development
  • Build relationships with new and known MBE and WBE firms
  • Work to identify,mentor,and support growth of emerging MBE and WBE subcontractors
  • Provide underwriters with statistics on sponsor and contractor performance for discussion at committee and board meetings
  • Facilitate discussions with other community development financing sources,to encourage industry-wide discussions on the importance of MBE and WBE capacity building,and identify appropriate action steps.
  • Determine the most current research tools in keeping updated with the trends of the industry

The ideal candidate is a mission-driven team player who can communicate effectively in multiple venues. This person must have the capacity to operate in the community and to collaborate internally to develop, maintain, and expand our database and reporting systems.The ideal candidate must demonstrate a team player mindset with other MassHousing staff and has a desire for professional development in an evolving role. A disposition of readiness for completion of task and projects.

The Relationship Manager must have many of the following skills and qualifications:

  • Familiarity with the construction industry in Massachusetts,including knowledge of trades and subcontractor process
  • Strong commitment to and experience with MBE and WBE requirements and sub-contractor hiring
  • Familiarity with project management estimating, or exposure to certified payroll with a contractor or developer preferred
  • Excellent oral and written communications skills
  • Must be proficient with Microsoft Office and database software
  • Ability to work independently and as a member of a team
  • Detail oriented approach
  • Bachelor's degree
  • 5-7 years of work experience with the Supplier Diversity Program
  • Strong negotiation techniques
  • Detail oriented and proven analytical skills including technology
  • Strong knowledge of information technology
  • Strong understanding of the Minority and Women Business Enterprise

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Real Estate Paralegal

Responsibilities:

  • Assist attorneys with preparation of loan documents and review of surveys, title policies, organizational documents, and other closing diligence.
  • Prepare closing agendas and track on-going diligence, organize closing files, and manage post-closing matters.
  • Conduct research using online research tools (e.g., Westlaw, Registries of Deeds, and Secretary of State).
  • Perform legal tasks related to on-going asset management and loan servicing.

Qualifications:

  • Bachelor's degree.
  • 2+ years’ experience as a residential or commercial real estate paralegal.
  • Strong facility with Microsoft Word required; Office 365 experience preferred.
  • Excellent oral and written communication skills.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Secondary Marketing Analyst

Performs several activities related to MassHousing’s Secondary Marketing functions. Primarily responsible for providing high-level loan pricing, locking, and support to production via performing lock desk responsibilities, supplying customer service, and performing other similar duties. Essential job functions include:

  • Provides and maintains the company’s rate sheet preparation processes, data files and distribution process
  • Researches, analyzes and compares rates and prices offered by investors and lenders
  • Provides professional, quick, accurate and valuable responses to incoming phone calls and email inquiries from production and all other internal departments
  • Verifies funding from investors and researches any discrepancies
  • As necessary, performs rate and pricing surveys to evaluate competitive position
  • Assists with system enhancement/update testing
  • Provides high level of service to customers consisting of loan officers, processors, underwriters, management and other office support staff and business partners
  • Locks, extends, re-locks and re-prices loans in Loan Origination System as requested, ensuring pricing calculations are correct
  • Produces and distributes daily pricing/rate sheet for loan officers, management and other staff (requires moderate comfort with Excel)
  • Assists with the maintenance of and updates/changes to rate sheets (requires strong comfort with Excel)
  • Assists with maintenance of investor pricing, SRP and policies
  • Monitors MBS market conditions throughout the day to anticipate the need for market driven price improvement or worsening
  • Assists with trade and allocation of closed loans through assignment of trade, direct trade, negotiated trade and best efforts commitments
  • Assisst with all trade related functions such as pair-offs, rolls, swaps, assignments, etc.

Qualifications:

  • Bachelor’s Degree is preferred, but may be substituted with 2 years of relevant work experience in a similar or related role
  • Experience in project development and testing a plus
  • Experience assisting internal and external customer groups helpful, but not required
  • Mortgage industry experience required; Lock Desk/Secondary Marketing experience preferred, but related roles such as processing, setup and origination are also acceptable.
  • Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); with strong emphasis on Excel
  • Strong mathematical and analytical skills
  • Strong attention to detail
  • Ability to work independently to achieve team and company goals in a fast-paced environment with competing priorities

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Senior Business Analyst

We would like a team member with excellent organizational skills and the ability to multi-task their assignments. This person must be able to recognize a crisis from a non-crisis situation. They must be personable and have the ability to work one-on-one with staff. This candidate must comprise the ability to analyze and control large amounts of data and have the ability to think outside the box with an overall focus on quality, security and control. This person should be inquisitive, possess the ability to problem solve and analyze complex problems, and be able to suggest solutions. The ideal applicant would have a Business Analyst background with 5-7 years of experience in troubleshooting data and software problems, as well as some experience in mortgage banking software systems (Fiserv - LoanServ preferred), and various report writer platforms.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Senior Database Architect

Architect will be accountable for developing and implementing a data management strategy and framework, a governance model, business case, and processes for managing our data on an ongoing basis. Manages complex databases to conceptualize and develop solutions based on application requirements. Detailed Knowledge of a variety of database platforms and system interactions.

Responsibilities

  • Develops multiple solution alternatives based upon an understand of the key requirements
  • Researches, stays current with, and understands relevant business and technology trends and applies them to current company needs.
  • Creates, designs, integrates and oversees implementation of physical and/or logical systems and models..
  • Assesses application, environment, network, or storage issues and makes recommendations to improve overall performance. .
  • Ensures systems quality and maintenance of supporting documentation.
  • Advices users on problems and priorities.
  • Conducts performance, stress and volume testing as needed to predict application performance..
  • Develops and maintains relational data definitions in support of customer information requirements.
  • Participates in meetings across supported agency.
  • Creates new models and/or makes changes to existing data stores. .
  • Coordinates and works with other technical staff to develop database architectures, coding standards, and quality assurance policies and procedures. .
  • Writes and oversees database documentation, procedures, definitions and data dictionary.
  • Provides off hour support as required.
  • Establishes and utilizes data modeling and database optimization tools.
  • Performs other duties as assigned

Knowledge & Skills

  • 5+ years’ experience in data management and data architecture.
  • Good negotiation and the ability to influence, look for alternatives, and come to consensus.
  • Solid understanding and working knowledge of SQL Database technology – SQLServer.
  • Expert understanding of schema implementation and strong ability to interpret and tune queries.
  • Broad Knowledge of relational databases, query language and thorough knowledge of referential integrity.
  • Working technical experience with designing, building, installing, configuring and supporting data warehouses and DataMart Structures.
  • Strong analytical skills with ability to define and solve technical problems.
  • Solid knowledge and understanding of project methodologies and concepts.
  • Up to date knowledge in database technologies, data warehousing and data architecture.
  • Excellent verbal and written communication skills.
  • Understanding star schema methodologies.
  • Full understanding of SSIS.
  • Training in Ralph Kimball data warehousing a plus.
  • Understanding of OLAP.
  • Knowledge and experience with multiple ETL tools and approaches

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.