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Career Opportunities at MassHousing

MassHousing provides a challenging, progressive and supportive environment that encourages and promotes employee development.

We offer competitive salaries; tuition reimbursement; comprehensive health, dental, life, and disability plans; ongoing training and career development; flexible work schedules; generous leave time; emergency back-up day care; and a corporate culture of promotion from within.

If you are interested in joining MassHousing, please forward your salary history and resume to: Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Equal Opportunity Employer M/F/V/D

MassHousing will provide reasonable accommodations and appropriate communication auxiliary aids and services to persons with disabilities upon request.

Current Job Openings

Administrative Services Manager

The Administrative Services Manager is responsible for the provision of a wide range of services that support the day-to-day operations of the Agency. These services include reception, mail, deliveries, switchboard, and facilities management with a particular focus on public and common areas. The Manager is expected to serve as the primary point of contact with the building's property manager, and oversee the card access system and the security of the Agency's office space overall. The Manager is expected to play a lead role in coordinating the Agency's life-safety program, and coordinates the staff's participation in building-wide evacuation drills.

The Administrative Services Manager oversees the purchasing function in the department to ensure that the Agency is procuring quality goods and services at competitive prices from a diverse and inclusive pool of vendors. The Manager oversees the receiving of purchased goods, and is responsible for maintaining an inventory of Agency assets. The Administrative Services Manager is also responsible for several vendor management relationships including off-site storage, secure disposal, leased vehicles, office supplies, vending, etc.

The Administrative Services Manager is expected to lead and develop the staff of the department, with a focus on customer service and responsiveness. The Manager reports to the Managing Director of Administration in the Administration Division, and will be called upon to assist in special projects on an as-need basis.

Qualifications: Master's degree or equivalent work experience in business management. 5 to 7 years administrative services and supervisory experience. Must have knowledge of business principles, purchasing, control systems, office procedures, and budgeting. Working knowledge of business equipment and contract negotiations necessary. Must be able to communicate effectively both orally and in writing with staff at all levels, as well as with the business community. Strong interpersonal and organizational skills required. Must be able to set priorities under pressure of heavy workload and tight schedules.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Asset Manager

Monitors physical/financial viability of portfolio properties by reviewing and evaluating property management agreements, loan restructuring and work-outs, financial statements and schedules, and all relevant contracts and reports. Implements strategies and action plans for financially troubled developments. Ensures timely collection of notes, receipts, and fees, helps to locate alternative sources of funding, ensures compliance with subsidy programs and government regulations, and modifies managing agents’ operating budgets as required. Serves as a primary contact for owners, developers, management agents, public officials, resident groups, and other MassHousing departments. Conducts on-site visits and attends various meetings pertaining to rent increases and residential/management issues. Prepares financial status reports and reviews invoices for disbursement.

Qualifications: BS degree in Real Estate Management, Accounting, Business Administration, or Finance. 3-5 years experience in property management, underwriting, asset management or real estate finance and/or equivalent education (e.g., Master in City Planning, Master in Public Administration, Master of Business Administration). Previous work experience with financial analysis and budgeting, human relations, and negotiating. Excellent organizational skills and proficiency with Microsoft Office. Knowledge of Federal and State subsidy programs, fair housing and housing service systems preferred. Valid driver’s license required.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Attorney

MassHousing is a mission-driven, quasi-public agency that finances affordable rental housing and homeownership. MassHousing seeks an attorney to join its in-house Legal department, which provides legal counsel and services with respect to all aspects of the Agency’s multifamily and single-family mortgage lending businesses. The Legal department negotiates and closes the Agency’s multi-family mortgage loans, advises on administrative law and regulatory matters, counsels the Agency with respect to corporate legal and governance matters, prepares and negotiates contracts, and provides advice and legal services relating to the preparation and interpretation of the Agency’s policies and procedures. The selected candidate will report to the Agency’s General Counsel and will work closely with other attorneys and paralegals in the department.

Qualifications: J.D. from accredited law school, admission to the Massachusetts bar, and superior academic credentials. Significant experience (3+ years) with sophisticated real estate or commercial transactions, municipal finance and/or single family mortgage regulation/foreclosure is required, as are excellent analytical, communication and negotiation skills.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Business Analyst

Develops and coordinates the implementation of complex business systems and reports for users within Finance & Accounting division. Confers with business units to analyze current operational procedures, identify problems, and learns specific input/output requirements. Creates project charter describing user needs, project requirements, program functions, and steps required to develop or modify computer programs. Reviews business and system capabilities, workflow, and scheduling limitations to determine if requested business changes are possible within existing systems. Evaluates effectiveness of current information systems and advises business units on industry trends and possible new technologies. Prepares workflow charts/diagrams to improve operations. Assists IT staff with upgrading systems and resolving programming project issues.

Qualifications:

  • Bachelor's degree in accounting and/or finance with a background in computer technology preferred
  • 3-5 years related work experience
  • Ability to diagnose/solve business workflow issues
  • Background in customer service to support software user base of approximately 80 people (six different departments)
  • Proven communication and interpersonal skills and the ability to work effectively with users
  • Strong organizational skills and the ability to work independently or as a team member on multiple tasks simultaneously
  • Working knowledge of MS Access, VBA and MS Excel macro development along with technical documentation experience
  • Experience using report writer IBM Cognos 10 or higher helpful
  • Experience using accounting, treasury and real estate mortgage software applications a plus
  • Familiarity with relational database technology and indexed file structures a plus

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Director of Homeownership Lending

The Director of Homeownership Lending will be responsible for leading all of MassHousing's mortgage lending efforts for income eligible homebuyers and coordinating the mortgage insurance business for potential buyers who have minimal downpayments. The Director will establish aggressive short and long-term goals for each of these businesses, paying particular attention to underserved market segments and geographies, while coordinating available resources to meet these goals. The Director of Homeownership Lending will be the chief driver of new program design and development in areas that meet our mission requirements. The Director will work in partnership with the Director of Homeownership Servicing to jointly achieve the Agency's mission and business objectives for homeownership.

In carrying out this business, the Director will be responsible for maintaining and expanding the network of participating lenders that originate MassHousing mortgages, establishing and updating underwriting guidelines that encourage sustainable homeownership decisions, purchasing all eligible loans and developing risk-relevant hedging strategies related to our mortgage pipeline, implementing appropriate advertising campaigns to keep our lending solutions at the forefront of any state-based affordable lending products, and working through regulatory, compliance and quality control issues with approved lenders. The Director will also be responsible for maintaining partner relationships with organizations involved with our products; including local Realtors, housing counseling agencies, homebuilders, housing advocacy organizations, and regional chambers of commerce.

The Director will also be responsible for the business conducted by our Mortgage Insurance Fund staff, ensuring that risk is properly managed and balanced with our mission. This will involve default management, claims payment, risk sharing with approved entities, and structuring new agreements that efficiently leverages the capital of the fund to provide on-going mortgage insurance capacity.

The Director will be the primary point of contact for all matters relating to homeownership lending and mortgage insurance, interacting with MassHousing's Board of Directors, national bond ratings agencies, the Massachusetts Division of Banks, secondary market entities, and governmental organizations.

Through all of this work, the Director oversees a staff of approximately 25 people divided among several departments; each working to further our mission of providing sustainable homeownership opportunities for income-eligible buyers. The Director will be responsible for overseeing the growth, development, and management of all intervening department heads and staff, ensuring that each is fulfilling his/her commitments to staff and business partners.

The Director of Homeownership Lending will act as a key member of MassHousing's senior leadership team, carefully collaborating with other members to achieve the shared goals of MassHousing. The Director will be expected to work particularly closely with MassHousing's Finance, Legal and IT staff to structure appropriate bond transactions, maintain technological solutions to enhance the business, and to structure appropriate mortgage securitization solutions that results in the best return to MassHousing.

Qualifications

  • Masters degree in Business, Finance, Public Administration or a related field preferred, or equivalent professional experience.
  • At least ten to fifteen years of increasingly responsible experience in mortgage production, government lending programs, residential real estate development, real estate financing, mortgage insurance, or sales.
  • Demonstrated ability to negotiate complex issues within tight timeframes, design and implement new programs, establish and maintain on-going business plans, and allocate resources to meet work timelines.
  • Deep understanding of all aspects of mortgage production including origination, underwriting, securitization, secondary mortgage market operations, investor relations, servicing and asset management.
  • Knowledge of affordable housing programs and understanding of residential real estate development preferred.
  • Demonstrated previous experience in managing, motivating, and evaluating significant numbers of staff working on a variety of topics under tight deadlines.
  • Strong verbal and written communications skills.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Financial Supervisor

Responsible for supervising, training and developing members of Financial Reporting staff and ensuring the accuracy, consistency, and integrity of data for financial management reports. Assists with the implementation of internal controls and reports to ensure reconciliation, accuracy and timely postings, and compliance with standards and regulations. Plans and monitors Agency audit activities. Approves all prepared financial statements, schedules, and workpapers, and oversees the collection of information for bond offerings. Reviews underwriter calculations and mapping of transactions for bond offerings. Develops analytical financial reports, as well as researches, drafts and maintains reporting procedures for training purposes.

Qualifications: Bachelor's degree required. One of the following professional designations preferred: CFA, CPA, CMA and/or MBA. Demonstrated successful ability to analyze financial information in a large financial organization. 4+ years of experience in a large financial institution, nationally recognized credit review organization or CPA firm, preferably with a focus on mortgage lending and financial service activities. Knowledge of the housing finance industry a plus. Must possess outstanding financial and analytical skills as well as strong oral, written, and computer-based presentation skills. Demonstrated ability to work under tight deadlines necessary. Must demonstrate a proven ability to work effectively with all staff levels of a large financial organization, including the ability to develop effective working relationships with senior level management.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Regulatory Compliance Specialist

Responsible for working in partnership with HomeOwnership business line on conducting reviews, performing risk assessments, keeping staff apprised of regulatory changes and coordinating compliance, providing advice on regulatory requirements and controls, reviewing policies and procedures, and support training efforts, as needed. Under the direction of the Risk and Compliance Manager, assist with periodic testing/monitoring of HomeOwnership’s compliance with laws and regulations and operational areas primarily pertaining to residential lending and servicing. Aid in the development, enhancement and execution of monitoring and testing programs for compliance processes, procedures and controls. Develop corrective action plans, which include policies and procedures, to minimize violations and prevent systemic compliance issues.

Additionally, support business line management on a day-to-day basis by answering questions and conducting necessary research on current business and proposed projects. Assist business line management in the proper resolution of any noted deficiencies discovered in connection with reviews, monitoring, and testing, conducted by HomeOwnership staff and external entities including, but not limited to internal and/or external auditors, Investors (Fannie Mae, etc.), regulators (Consumer Financial Protection Bureau, etc.), and other third parties. Review and validate all print and electronic materials to ensure compliance with applicable regulatory requirements.

Qualifications:

  • BS/BA degree or equivalent experience required. CRCM Certification highly desired.
  • Minimum 5-7 years of increasingly responsible experience in residential mortgage banking compliance, including an understanding of the responsibilities of each department in a mortgage banking operation.
  • Must have thorough knowledge and experience reviewing, interpreting and writing on state and federal laws and regulations affecting the residential mortgage banking industry, such as Fair Lending, Dodd-Frank Act, TILA, RESPA (TRID).
  • Extensive knowledge of mortgage banking operations.
  • Knowledge of and experience with GSE, FHA and GNMA originating and servicing rules a plus.
  • Excellent writing skills and the ability to communicate technical regulatory information in a clear and concise way.
  • Strong organizational skills with the ability to handle multiple tasks within significant time constraints are essential.
  • Experience in the preparation and management of risk assessments.
  • Proficiency with MS Word and Excel. PowerPoint knowledge a plus.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Systems & Technology Manager

Responsible for the overall coordination, development, and enhancement of the Rental business lines automated systems, procedures, and training to assure Rental business effectiveness and efficiency. Coordinates development and enhancement policies with senior Agency leaders, reviews and recommends approval for all system enhancements and support tools, develops standards and procedures for all automated tools and systems, and oversees implementation of applications to ensure they meet the business requirements and changing business needs of all Rental business lines. Manages project teams and provides training for staff on their division and IT system applications. Oversees all administrative tasks for department, including annual employee performance evaluations and department budgets.

The Systems & Technology Manager position represents the coordinated and prioritized business information needs of all three Rental divisions, other groups that participate in the Rental business process, as well as the Agency-to executives, and to Information Technology and Business Intelligence. The Rental business process includes everything from outreach and business development through loan origination, construction monitoring, MBE and WBE reporting, servicing, portfolio management, community services, subsidy administration, post MassHousing debt oversight, and historical Agency activity. An important function of the Systems & Technology Manager position is to create and manage a team to accomplish the following:

  • Lead the business effort for the development of a new integrated technical solution for the Rental business at MassHousing
  • Maintain existing and new systems
  • Ensure accuracy of business data
  • Provide business information, analysis and IT tools for the division and documentation to BI and IT to support the division efforts
  • Create and manage a team to accomplish the above objectives

Qualifications: Bachelor's degree or equivalent combination of education and work experience. 5-7 years of business application design experience, including two years of project management. Excellent communication, interpersonal, organizational, and analytical skills required. Must have knowledge of related business practices and procedures in areas such as mortgage banking, finance, and real estate.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.