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Career Opportunities at MassHousing

MassHousing provides a challenging, progressive and supportive environment that encourages and promotes employee development.

We offer competitive salaries; tuition reimbursement; comprehensive health, dental, life, and disability plans; ongoing training and career development; flexible work schedules; generous leave time; emergency back-up day care; and a corporate culture of promotion from within.

If you are interested in joining MassHousing, please forward your salary history and resume to: Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Equal Opportunity Employer M/F/V/D

MassHousing will provide reasonable accommodations and appropriate communication auxiliary aids and services to persons with disabilities upon request.

Current Job Openings

Administrative Services Manager

The Administrative Services Manager is responsible for the provision of a wide range of services that support the day-to-day operations of the Agency. These services include reception, mail, deliveries, switchboard, and facilities management with a particular focus on public and common areas. The Manager is expected to serve as the primary point of contact with the building's property manager, and oversee the card access system and the security of the Agency's office space overall. The Manager is expected to play a lead role in coordinating the Agency's life-safety program, and coordinates the staff's participation in building-wide evacuation drills.

The Administrative Services Manager oversees the purchasing function in the department to ensure that the Agency is procuring quality goods and services at competitive prices from a diverse and inclusive pool of vendors. The Manager oversees the receiving of purchased goods, and is responsible for maintaining an inventory of Agency assets. The Administrative Services Manager is also responsible for several vendor management relationships including off-site storage, secure disposal, leased vehicles, office supplies, vending, etc.

The Administrative Services Manager is expected to lead and develop the staff of the department, with a focus on customer service and responsiveness. The Manager reports to the Managing Director of Administration in the Administration Division, and will be called upon to assist in special projects on an as-need basis.

Qualifications: Master's degree or equivalent work experience in business management. 5 to 7 years administrative services and supervisory experience. Must have knowledge of business principles, purchasing, control systems, office procedures, and budgeting. Working knowledge of business equipment and contract negotiations necessary. Must be able to communicate effectively both orally and in writing with staff at all levels, as well as with the business community. Strong interpersonal and organizational skills required. Must be able to set priorities under pressure of heavy workload and tight schedules.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Business Analyst

Develops and coordinates the implementation of complex business systems and reports for users within Finance & Accounting division. Confers with business units to analyze current operational procedures, identify problems, and learns specific input/output requirements. Creates project charter describing user needs, project requirements, program functions, and steps required to develop or modify computer programs. Reviews business and system capabilities, workflow, and scheduling limitations to determine if requested business changes are possible within existing systems. Evaluates effectiveness of current information systems and advises business units on industry trends and possible new technologies. Prepares workflow charts/diagrams to improve operations. Assists IT staff with upgrading systems and resolving programming project issues.

Qualifications:

  • Bachelor's degree in accounting and/or finance with a background in computer technology preferred
  • 3-5 years related work experience
  • Ability to diagnose/solve business workflow issues
  • Background in customer service to support software user base of approximately 80 people (six different departments)
  • Proven communication and interpersonal skills and the ability to work effectively with users
  • Strong organizational skills and the ability to work independently or as a team member on multiple tasks simultaneously
  • Working knowledge of MS Access, VBA and MS Excel macro development along with technical documentation experience
  • Experience using report writer IBM Cognos 10 or higher helpful
  • Experience using accounting, treasury and real estate mortgage software applications a plus
  • Familiarity with relational database technology and indexed file structures a plus

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Community Services Program Assistant

The Community Services Department at MassHousing seeks a highly organized, detail-oriented and resourceful candidate for the position of CSD Program Assistant. This position reports directly to the CSD Director, and is responsible for strategic oversight and management of internal and external communications, to ensure that, staff, partners, and other constituents are informed about and engaged in CSD priorities, policies, practices, challenges, and opportunities. The ideal candidate is an innovative problem-solver, the ultimate project manager and should be a self-starter who is able to meet tight deadlines while maintaining the integrity of the work.

The CSD Program Assistant's responsibilities also include the following:

  • Developing and implementing a strategy that encourages internal and external stakeholders, including community members, property managers, and residents, to celebrate CDS's progress and provides context on its continued areas of growth.
  • Supporting the Director and members of the leadership team in communicating about CSD's work, aligned to the overall strategy.
  • At the direction of the Director, regularly communicating with the Directors' leadership team in order to stay connected to the priorities and work of the organization.
  • Ensuring accurate information is shared with internal and external stakeholders.
  • Monitoring high profile CSD projects and initiatives, as well as local and national topics, in order to understand potential influence on CSD.

Qualifications: Bachelor's degree preferably in business, planning, public administration, or computer science. 3-5 years of increasing responsibility in software support, system development, business applications and project management experience. Excellent communication (verbal and written), interpersonal, organizational, and analytical skills. Demonstrated ability to work independently and manage multi-task functions. Ability to conduct independent research requiring sound judgment. Excellent skills with Microsoft Suite and familiarity with Google applications/tools. Ability to work independently and manage projects from development to completion, as well as the ability to prioritize competing demands. Ability to guide a small group of professional employees with specific and varied areas of expertise. Demonstrated ability to advise and negotiate comfortably with individuals at all levels of the organization, as well as advocate with other government agencies.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Director of Rental Business Development

Reports to the Deputy Director. Responsible for the origination of all multifamily rental loans – both new development(s) and preservation of existing affordable housing, including business development and relationship management within the rental housing industry. Oversees multifamily loan product development and, working collaboratively with other rental leaders, lending policies and procedures. Supervises the Rental Business Development Division, which develops and markets the Agency's multifamily loan products, structures and negotiates transactions, oversees prescreening of loans and manages lending process to the point of commitment, and serves as relationship managers to multifamily borrowers. Oversees and works closely with Division managers on all facets of work of the Division and identifies opportunities for training and career development. Manages the administration of the state Affordable Housing Trust Fund. Works collaboratively with internal business partners, including but not limited to Agency staff in the legal, finance, underwriting, and rental management groups.

Qualifications: Master's degree with strong background in real estate finance. Extensive experience in mortgage banking, marketing, business development, real estate development and/or the affordable housing industry. Ability to negotiate, meet deadlines, implement new programs, and set priorities. Flexibility, teamwork orientation, and supervisory skills are required. Must act as a generalist, with ability to see business development activities in context of overall Agency operations.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Finance and Bond Specialist

Performs administrative and research duties in support of the Financial Director, Deputy Financial Director and Bond & Regulatory Compliance Manager. Serves as the primary point of contact for all internal/external investor and customer inquiries (i.e., telephone calls, written correspondence) and communicates directly with the customers (i.e., state officials, loan officers, bond and legal counsel) conducting business with MassHousing. Organizes and maintains project files and correspondence, assists with the preparation and editing of documents, compiles and maintains files and records, conducts research and coordinates diligence and bond documentation, coordinates state approvals for bond issuance, and manages the bond closing process. Provides updates to finance staff and keeps them informed regarding office and/or department policy changes, current assignments, and reporting deadlines and scheduling.

Qualifications: Bachelor's degree required. Previous paralegal or public finance experience preferred. Previous bond issuance and closing experience required. Proficiency in software applications and strong interpersonal skills essential.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Financial Accountant

Responsible for proposing and posting accounting records to the General Ledger for review. Prepares written reports and analyses on various accounting transactions. Demonstrates solid skills in preparation of work papers and proposes improvements in accounting procedures. Prepares reconciliations and monthly trial balances for assigned funds or programs. Analyzes loan and investment yields and investment portfolios to assess current and future impact and/or ensure compliance with investment guidelines. Reports results of flux schedules for programs and prepares cash flow projections. Reviews loan aging, project status, charts of accounts, and interface tables to make recommendations and propose changes. Performs special projects and develops a good working knowledge go GAAP and GAAS.

Qualifications: Bachelor's degree in Accounting. 3-5 years of Fund Accounting, banking experience or other appropriate accounting experience required. Experience with automated General Ledger systems and PC based financial spreadsheets essential. Strong organizational skills and ability to coordinate projects necessary. Must have strong verbal and written communication skills.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Financial Supervisor

Responsible for supervising, training and developing members of Financial Reporting staff and ensuring the accuracy, consistency, and integrity of data for financial management reports. Assists with the implementation of internal controls and reports to ensure reconciliation, accuracy and timely postings, and compliance with standards and regulations. Plans and monitors Agency audit activities. Approves all prepared financial statements, schedules, and workpapers, and oversees the collection of information for bond offerings. Reviews underwriter calculations and mapping of transactions for bond offerings. Develops analytical financial reports, as well as researches, drafts and maintains reporting procedures for training purposes.

Qualifications: Bachelor's degree required. One of the following professional designations preferred: CFA, CPA, CMA and/or MBA. Demonstrated successful ability to analyze financial information in a large financial organization. 4+ years of experience in a large financial institution, nationally recognized credit review organization or CPA firm, preferably with a focus on mortgage lending and financial service activities. Knowledge of the housing finance industry a plus. Must possess outstanding financial and analytical skills as well as strong oral, written, and computer-based presentation skills. Demonstrated ability to work under tight deadlines necessary. Must demonstrate a proven ability to work effectively with all staff levels of a large financial organization, including the ability to develop effective working relationships with senior level management.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

General Counsel

The Massachusetts Housing Finance Agency, an independent, quasi-public agency created in 1966 and charged with providing financing for affordable housing in Massachusetts seeks a General Counsel. The Agency raises capital by selling bonds and lends the proceeds to low and moderate-income homebuyers and homeowners, and to developers who build or preserve affordable and/or mixed-income rental housing. Since its inception, the Agency has provided more than $18.5 billion for affordable housing.

The General Counsel is the Agency's chief legal officer, providing advice to its nine-member Board and executive team on a wide range of statutory, regulatory and policy issues impacting the Agency's mission and business, including the issuance of bonds, the financing of real estate transactions, and corporate governance. The General Counsel manages in-house attorneys as well as the work of outside counsel.

Candidates must possess excellent academic credentials; be admitted to practice in Massachusetts; and have at least 8 to 10 years of experience including staff supervision. Candidates must possess subject matter expertise in at least one of the following areas: real estate development; bond financing/tax credits; or affordable multifamily housing lending. Litigation or litigation management and prior experience with federal or state government are desirable. The candidate is expected to assume a leadership position within the Agency and with the affordable housing bar of the Commonwealth.

Only serious candidates meeting or exceeding these qualifications should apply to jobs@masshousing.com. MassHousing offers competitive salary and benefits.

MassHousing is an equal opportunity employer.

Loan Analyst

Responsible for responding to all verbal and written residential mortgage loan inquiries in an accurate, timely, and professional manner. Provides payoff quotes to borrowers and authorized third party borrower representatives. Assists Loan Specialists with requests requiring in-depth review and/or research as well as any additional tasks as needed. Identifies issues affecting the servicing of loans and apprises the Loan Administration Manager for appropriate actions to be taken for resolution.

Qualifications: Bachelor's degree in business or finance preferred. 2-5 years of experience with residential mortgage servicing, with an emphasis in customer service and escrow analysis. Must have a thorough understanding of HomeOwnership Servicing and Operations policies/procedures and regulatory requirements, such as Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Consumer Financial Protection Bureau (CFPB), Homeowners Protection Act (HPA), applicable to the servicing of residential mortgage loans, as well as our investors' requirements. Prior experience working in an incoming call center preferred. Excellent communication (both written and verbal) and interpersonal skills, and the ability to handle complex customer requests. Strong organizational skills and the ability to prioritize and work independently. Strong technical and analytical skills. Working knowledge of MS Word and Excel.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Senior Business Analyst

We would like a team member with excellent organizational skills and the ability to multi-task their assignments. This person must be able to recognize a crisis from a non-crisis situation. They must be personable and have the ability to work one-on-one with staff. This candidate must comprise the ability to analyze and control large amounts of data and have the ability to think outside the box with an overall focus on quality, security and control. This person should be inquisitive, possess the ability to problem solve and analyze complex problems, and be able to suggest solutions. The ideal applicant would have a business analyst background with 3-7 years of experience in troubleshooting data and software problems, as well as some experience in mortgage banking software systems (Fiserv - LoanServ preferred), and various report writer platforms.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.

Systems & Technology Manager

Responsible for the overall coordination, development, and enhancement of the Rental business lines automated systems, procedures, and training to assure Rental business effectiveness and efficiency. Coordinates development and enhancement policies with senior Agency leaders, reviews and recommends approval for all system enhancements and support tools, develops standards and procedures for all automated tools and systems, and oversees implementation of applications to ensure they meet the business requirements and changing business needs of all Rental business lines. Manages project teams and provides training for staff on their division and IT system applications. Oversees all administrative tasks for department, including annual employee performance evaluations and department budgets.

The Systems & Technology Manager position represents the coordinated and prioritized business information needs of all three Rental divisions, other groups that participate in the Rental business process, as well as the Agency-to executives, and to Information Technology and Business Intelligence. The Rental business process includes everything from outreach and business development through loan origination, construction monitoring, MBE and WBE reporting, servicing, portfolio management, community services, subsidy administration, post MassHousing debt oversight, and historical Agency activity. An important function of the Systems & Technology Manager position is to create and manage a team to accomplish the following:

  • Lead the business effort for the development of a new integrated technical solution for the Rental business at MassHousing
  • Maintain existing and new systems
  • Ensure accuracy of business data
  • Provide business information, analysis and IT tools for the division and documentation to BI and IT to support the division efforts
  • Create and manage a team to accomplish the above objectives

Qualifications: Bachelor's degree or equivalent combination of education and work experience. 5-7 years of business application design experience, including two years of project management. Excellent communication, interpersonal, organizational, and analytical skills required. Must have knowledge of related business practices and procedures in areas such as mortgage banking, finance, and real estate.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com.