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Resources for Homeowners

Owning a home can be tough sometimes, but you don't have to go it alone. The agencies and organizations listed here can help you deal with many of the challenges of homeownership.

Foreclosure Prevention

Homeowners worried about losing their home due to foreclosure should explore the following resources:

Government Agencies

Internal Revenue Service (IRS)

800.829.1040 | www.irs.gov

Social Security Administration (SSA)

800.772.1213 | www.ssa.gov

Veterans Benefits

800.827.1000 | 800.US1.VETS (871.8387) | www.va.gov

National Flood Hazard Insurance Program

888.CALL.FLOOD, x445 | 202.566.1600 | www.fema.gov/business/nfip

Identity Theft


If you are the victim of identity theft, contact the credit bureaus:

Credit Problems

If you are being harassed by creditors, contact

Federal Trade Commission Helpline

Complaints and Information

877.382.4357 | www.ftc.gov

Massachusetts Department of Consumer Affairs & Business Regulation

10 Park Plaza
Boston MA 02116
888.283.3757 | 617.973.8787 | www.mass.gov/ocabr

Resources for the Disabled

The Massachusetts Rehabilitation Commission offers a Home Modification Loan Program, as well as other information for disabled home owners:
www.mass.gov/mrc/hmlp | 617.204.3637

Resources for the Elderly

Statewide Elder Hotline


Massachusetts Department of Elder Affairs

617.727.7750 | www.mass.gov/elders


555 Amory Street | Jamaica Plain, MA | 617.522.6700


202.434.6082 | www.aarp.org

Quick Links

Interest Rates

Pts Rate
Home Improvement
0 5%
Lead Paint Removal
0 0% or 3%*
*depending on borrower
Septic System Repair
0 0%, 3%, 5%**
**depending on income

Home Improvement Contractor Program

Thinking of remodeling or improving your home? Before you begin, know your rights under the Home Improvement Contractor Law.