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Our Mission, Values and Leadership Model

MassHousing will confront the housing challenges facing the Commonwealth to improve the lives of its people.

MassHousing will achieve its mission and its business goals through

  • Investment in staff development and continuous organizational improvement;
  • Innovation and agility in the delivery of responsible lending products, housing opportunities and services; and
  • An intense focus on the needs of our customers and the people and communities we serve.

Our Values

The following Values guide the culture of MassHousing into the future:

  • Integrity
  • Excellence
  • Collaboration
  • Respect
  • Accountability
  • Service

Our Leadership Model

MassHousing is committed to fostering an entrepreneurial mindset that focuses on investing in our people, innovation, strategic decision-making and risk management. Our active management model helps us

  • Mobilize our teams in Pursuit of the Agency's Vision
  • Expect and inspire Excellence throughout our organization
  • Create a Learning Culture that is data driven