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Career Opportunities at MassHousing

MassHousing provides a challenging, progressive and supportive environment that encourages and promotes employee development.

We offer competitive salaries; tuition assistance; comprehensive health, dental, life, and disability plans; ongoing training and career development; flexible work schedules; generous leave time; emergency back-up day care; a corporate culture of promotion from within; and an employer-matched deferred compensation plan.

If you are interested in joining MassHousing, please forward a letter of interest and resume to: MassHousing, Human Resources, One Beacon Street, Boston, MA 02108 - Email: jobs@masshousing.com - Fax: 617.624.9494.

Equal Opportunity Employer M/F/V/D

MassHousing will provide reasonable accommodations and appropriate communication auxiliary aids and services to persons with disabilities upon request.

Current Job Openings

Payroll Benefits Coordinator

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Payroll Benefits Coordinator to continue the Agency’s storied history of affordable housing funding.

Under the direct supervision of the Vice President of Talent and Culture, the Payroll Benefits Coordinator is responsible for maintaining all payroll and benefit programs, systems processing, and workflow facilitation for the service of 300+ employees. This role works closely with the Human Resources team to ensure accurate procedures regarding the maintenance of employee information, job coding, benefits enrollment and eligibility, and payroll processing. It is expected of this role to participate in proactive team efforts to achieve departmental and organizational goals.

Payroll Responsibilities

  • Process bi-weekly pay cycle for 300+ employees, maintaining compliance with company policies and government regulations
  • Ensure timely, accurate, and compliant processing of new hires, terminations, and status changes
  • Serve as back up for HRIS administration
    • Ensure accurate integration of benefit deductions/changes into payroll
    • Utilize HRIS reporting functions to build and distribute reporting data as related to time and attendance, job coding, demographic information, and various employee data
    • Review and import employee timecards into the Kronos payroll system via Time and Attendance
  • Process changes in employee allocation profiles
  • Respond to inquiries from managers and employees as they relate to the processing/administering of payroll information such as leave time, banking, wage garnishment orders, retroactive pay calculations, tax withholding, and other changes
  • Issue manual checks, direct deposit reversals and payroll adjustments as necessary
  • Respond to Agency notifications as related to tax filings, UI rate changes, and employer accounts
  • Be well-versed in wage & hour laws, terminations pay laws, etc.
  • Assist with maintaining compensation analysis
  • Administer the processing of W-2’s, including the submission of files to federal and state authorities
  • Issue year-end memo to employees to disclose any changes in contribution limits or tax rates in the forthcoming year
  • Administer the compilation of data for various audits such as worker’s compensation, OPEB, pension, etc.
  • Prepare and submit quarterly federal and state tax filings
  • Maintain and cultivate relationships with banking and business partners

Benefit Responsibilities

  • Reconcile benefit invoices/statements for accuracy
  • Maintain accurate processing of benefit enrollments, cancellations, and changes via the HRIS and vendor Carrier Connections function
  • Organize and facilitate annual open enrollment and administrative processing of enrollment forms/changes
  • Advise HR Team, managers, and employees on benefits eligibility, plan provisions, regulations and coverage options
  • Administer Employee Leave programs, including FMLA, Disability, and Medical
  • File Annual EEO Report in a timely manner as per Agency requirements
  • Process support orders for employees, child support, medical support etc.
  • Coordinate and execute wellness initiatives and programs for employees
  • Administer special projects related to payroll & benefits activities
  • Other duties as requested

Qualifications

Associate degree in Accounting, Finance, Human Resources or equivalent experience. Experience in HR, Benefits Administration and/or Payroll processing. Knowledge of all pertinent federal and state regulations, filing and compliance requirements both adopted and pending affecting employee benefit programs, including ACA, COBRA, FMLA, ADA, Section 125, Workers Compensation, Medicare, OBRA, Social Security and DOL requirements. Minimum 5 years of payroll and benefits experience. Working knowledge of Kronos Workforce or Dimensions preferred. Proficiency with Microsoft Office, including Word and Excel required. Communication with accuracy, poise, diplomacy, and confidentiality while interacting with a broad range of people, including employees and vendors. Ability to organize tasks, meeting deadlines, and prioritize competing demands. Strong mathematical and writing skills required. Willingness to respond and adapt to changing technology. Must be dependable, predictable attendance and punctuality are essential duties to maintain an active and positive presence in the Agency.

Salary: $66,761 - $83,451

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Attorney

MassHousing seeks an experienced Attorney to join its in-house legal department, which provides legal services with respect to all aspects of the agency’s single-family and multi-family mortgage lending business. The Legal Department provides transactional legal services, advises on administrative law and regulatory matters, provides corporate legal and governance services, prepares and negotiates contracts, and provides advice and legal services relating to the preparation and interpretation of the agency’s policies and procedures. The selected candidate will report to the agency’s General Counsel and will work closely with other attorneys and paralegals in the department.

Qualifications
J.D. from accredited law school, admitted, or eligible for admission, to the Massachusetts bar, and superior academic credentials. 4-7 years’ experience with sophisticated real estate or commercial transactions, municipal finance and/or single-family mortgage regulation/foreclosure is required, as are excellent analytical, communication and negotiation skills.

MassHousing is a mission-driven, quasi-public agency that offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108 or email to jobs@masshousing.com and must complete the assessment at https://assess.predictiveindex.com/Z11Lj.

Salary: $97,354 - $126,560

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing is an Equal Opportunity Employer.


Associate Attorney

MassHousing seeks an entry-level Attorney to provide legal counsel to MassHousing business lines responsible for originating/structuring real estate transactions and protecting the Agency’s financial interests in such transactions. Draft legal documents and research real estate, tax, and statutory issues. Draft contracts relating to other MassHousing business and provide guidance regarding policies and procedures. The selected candidate will report to the agency’s General Counsel and will work closely with other attorneys and paralegals in the department.

Qualifications
J.D. from accredited law school, admitted, or eligible for admission, to the Massachusetts bar, and superior academic credentials. Familiarity with real estate or commercial transactions, single-family mortgage regulation/foreclosure, and governmental programs preferred, as are excellent analytical, writing, and communication skills.

MassHousing is a mission-driven, quasi-public agency that offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108 or email to jobs@masshousing.com and must complete the assessment at https://assess.predictiveindex.com/Z11Lj.

Salary: $97,354 - $126,560

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing is an Equal Opportunity Employer.


Default Management Analyst

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Default Management Analyst to continue the Agency’s storied history of affordable housing funding.

The Default Management Analyst is responsible for outbound calling campaigns to collect past due payments related to residential mortgage loans in MassHousing's in-house serviced portfolio, in an accurate, timely and professional manner. The Default Management Analyst must have a thorough understanding of the policies and procedures relevant to all areas of the Home Ownership Servicing and Operations Division , regulatory requirements, such as Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Fair Debt Collection Practices (FDCP) Consumer Financial Protection Bureau (CFPB), Homeowners Protection Act (HPA), applicable to the servicing of residential mortgage loans, as well as our Investors' requirements. More specifically, the Default Management Analyst is responsible for the following:

  • Collecting past due payments and providing counseling for Customers experiencing financial difficulties
  • Assisting Default Management Specialists with identifying accounts to be called to cure the default
  • Apprising the Senior Manager of Loan Administration of any identified issues affecting the servicing of the loans so that appropriate steps can be taken to resolve them
  • Referring accounts to Foreclosure to ensure compliance with Investor guidelines
  • Providing best in class servicing to customer inbound/outbound calls through the use of the Noble telephonic system
  • Updating Loan Servicing accounts thoroughly and accurately based on customer inquiries and maintaining an average After Call Work (ACW) time frame
  • Performing other duties as assigned by the Senior Manager of Loan Administration.

Qualifications
Bachelor's degree in business and/or finance preferred or equivalent experience. One to five years of experience with residential mortgage servicing, with an emphasis in customer service and escrow analysis. Excellent communication (both written and verbal) and interpersonal skills, and the ability to handle complex customer requests. Strong technical and analytical skills and an in-depth understanding of RESPA requirements. Strong organizational skills and the ability to prioritize and work independently. Proficiency with MS Word and Excel.

Salary: $49,000 - $62,000

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Loan Boarding/Escrow Analysis Specialist

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Loan Boarding/Escrow Analysis Specialist to continue the Agency’s storied history of affordable housing funding.

The Loan Boarding/Escrow Analysis Specialist will utilize a thorough understanding of loan closing documents and currently offered loan programs as well as an overall knowledge of the various data fields in the servicing system to ensure the accuracy of data entered into the HomeOwnership Servicing and Operations Servicing system. The Loan Boarding/Escrow Analysis Specialist will also be involved in multiple aspects of escrow servicing. This position will report to the Loan Boarding/Escrow Manager. More specifically, the Loan Boarding/Escrow Analysis Specialist is responsible for the following:

  • Ensuring the accuracy of all borrower loan and financial data entered into the HomeOwnership Servicing and Operations Servicing system.
  • Identifying any errors in the daily electronic load of loans and ensuring they are resolved and boarded timely.
  • Informing staff of any missing documents required for retention in the loan file.
  • Validating the escrow balance deposit to the loan record and resolving any differences.
  • Escrow analysis processing in accordance with all Real Estate Settlement Procedures Act (RESPA) guidelines and maintaining compliance with any guideline changes issued, whether by RESPA, Consumer Financial Protection Bureau, Investors or otherwise, that may impact the analysis process.
  • Assisting other aspects of escrow servicing including, but not limited to, PMI, FHA, Homeowner’s Insurance, Real Estate tax processing and daily balancing routines.
  • Apprising the Loan Boarding/Escrow Manager of any identified issue(s) affecting the servicing of the loans and presenting possible solutions to the issues at the time of such notification.
  • Performing other duties as assigned by the Loan Boarding/Escrow Manager.

Qualifications
Bachelor’s degree in Business or Accounting or equivalent professional experience. Minimum of 3-5 years of experience in residential mortgage servicing, escrow processing, and/or financial accounting; strong knowledge of RESPA guidelines. Excellent communication (both written and verbal) and interpersonal skills, including the ability to present complex information clearly and concisely. Strong organizational skills and the ability to prioritize, work independently and within time constraints. Proficiency with MSOffice and strong calculator skills.

Salary: $55,805 - $71,152

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Multifamily Originator – Real Estate Lending

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Multifamily Originator to continue the Agency’s storied history of affordable housing funding.

The Multifamily Originator is responsible for originating multifamily debt financing opportunities for MassHousing. S/he will conduct outreach that complements and expands current business development efforts and utilizes prior relationships and contacts developed during previous job experiences. In addition, s/he will maintain and nurture relationships with a portfolio of existing borrowers. Working with others in Rental Business Development, Rental Underwriting and Asset Management, the Multifamily Originator will structure transactions that meet the needs of the borrower and reflect MassHousing underwriting standards. S/he will remain current about changes in the housing, community development and multi-family lending industries and will participate in external events to promote MassHousing’s role in affordable housing throughout the Commonwealth.

More specifically, the Multifamily Originator is responsible for the following:

  • Marketing MassHousing’s multifamily loan products to both existing and potential borrowers.
  • Developing and maintaining relationships with existing and potential borrowers and serving as the primary point of contact as transaction pipelines are developed.
  • Sourcing, pre-screening, analyzing and structuring potential loans with the assistance of Origination Analysts. Developing and presenting Term Sheets on debt offerings to borrowers. Serving as the primary contact with borrowers throughout the loan origination process.
  • Working collaboratively with the Rental Underwriting, Legal and Rental Management divisions during the underwriting and closing process. Presenting transactions to the MassHousing Board and Subcommittees of the Board for approval.
  • Monitoring borrowers’ MassHousing loan portfolios and pro-actively initiating discussions regarding refinancing opportunities.
  • Performing special assignments and other duties as requested.

Qualifications

Bachelor's Degree required; preference for candidates with advanced degrees in Finance, Real Estate Management, Business Administration, or related field. Demonstrated history of academic success and professional development. Five to seven years of substantive experience in real estate finance and/or real estate. Knowledge of tax credit equity, government and private lending platforms, including credit enhancement and rental subsidy programs preferred. Knowledge of real estate finance fundamentals and financial analysis principles. Strong work ethic and the ability to work independently with minimal supervision, and as a member of a team. Strong interpersonal and written and oral communication skills. Excellent organizational and analytical skills with a high-level of attention to detail. Ability to multi-task and manage a high-volume workload accurately and effectively.

Salary: $102,000 - $159,000

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Rental Underwriter

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Rental Underwriter to continue the Agency’s storied history of affordable housing funding.

The Rental Underwriter is primarily responsible for the prescreen review, underwriting, commitment and closing of multifamily loan transactions involving taxable or tax-exempt bond financing. S/He reports directly to the Senior Rental Underwriter. The Rental Underwriter works closely with Originators, Portfolio Managers and Legal to provide credit and structuring recommendations to meet Agency requirements relative to best practices, standards and Policy and Procedures.

More specifically, the Rental Underwriter is responsible for the following:

  • Prescreen, underwrite and close multifamily loan transactions.
  • Provide strategic recommendations and solutions to Senior Rental Underwriters and Manager of Rental Underwriting.
  • Collaborate with internal staff including, but not limited to, legal, finance, origination, design & construction, rental management and loan servicing.
  • Deliver excellent customer service to staff and business partners under tight deadlines.
  • Perform other duties and responsibilities as assigned.

Qualifications

Master's or professional degree or equivalent work experience required. HUD-approved MAP underwriter preferred. Three to five years of substantial experience in the debt financing, equity investment or asset management of affordable rental housing properties. Exceptional critical thinking, negotiation, problem-solving and effective time management skills. Highly developed analytical skills. Ability to multi-task, work both collaboratively and independently under minimal supervision. Excellent organizational, written and oral communication skills. Responsive with ability to anticipate problems and opportunities. Broad knowledge of tax credit equity, government and private debt lending programs, including credit enhancement and rental subsidy programs.

Salary: $90,791 - $115,759

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Senior Asset Manager

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Senior Asset Manager Analyst to continue the Agency’s storied history of affordable housing funding.

The Senior Asset Manager oversees a portfolio of multifamily properties with various loan and regulatory requirements. The Senior Asset Manager is tasked with monitoring the condition of each property in their respective portfolio and will collaborate with the Portfolio Manager to achieve maximum performance of the assets. The Senior Asset Manager will train staff and act in a supervisory role in the absence of the Portfolio Manager.

More specifically, the Senior Asset Manager is responsible for the following:

  • Managing a portfolio containing a greater proportion of at risk properties. Monitoring the affordability requirements and marketability of properties within the portfolio and conducting analysis and developing assessments/action plans for the at-risk properties.
  • Performing annual property inspections to ensure viability, prudent operational performance, and fiscal management.
  • Collaborating with the Portfolio Manager to identify cost containment opportunities.
  • Reviewing proposed operating budgets and audited financial statements to identify potential issues, and monitoring pre-payable and maturing loans. Utilizing networking opportunities to develop relationships for potential financing opportunities.
  • Serving as primary contact for a range of constituencies.
  • Providing guidance and training to Asset Managers.
  • Collaborating with Business Development, Underwriting, Loan Servicing and Subsidy Administration staff to further the Agency's efforts.
  • Reviewing and authorizing escrow disbursements and distribution requests.
  • Performing other duties as assigned by the Portfolio Manager.

Minimum Education and Training

  • Bachelor's Degree required; preference for candidates with degrees in Finance, Real Estate Management, Business Administration, or related field.
  • 3-5 years of experience in Asset Management with a strong preference for candidates with a multi¬ family background.
  • Valid driver’s license.

Salary: $71,200 – $90,800

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Subsidy Loan Analyst

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Subsidy Loan Analyst to continue the Agency’s storied history of affordable housing funding.

The Subsidy Loan Analyst is responsible for the processing and recording of incoming and outgoing federal and state funds. This individual will assist in bank reconciliation activities, general ledger coding, calculate and adjust interest, enter monthly transactions and adjustments to escrow accounts, calculate HUD administration fees, and prepare monthly billings and reports. The Subsidy Loan Analyst may develop and maintain policies and procedures and make recommendations to improve internal controls. In addition, the Subsidy Loan Analyst may provide training and perform other duties as assigned.

More specifically, the Subsidy Loan Analyst is responsible for the following:

  • Reviewing, recording, and processing federal and state funds.
  • Managing and updating Loan Servicing reports.
  • Processing monthly escrow interest.
  • Reviewing and authorizing the release of monthly bills and reports.
  • Assisting with bank reconciliation and general ledger coding.
  • Performing other duties as assigned by the Supervisor or Manager of Loan Servicing.

Qualifications

Bachelor's degree in Accounting or related field and 2-3 years of related work experience. Knowledge of basic accounting and financial principles. Experience with automated transaction processing and reporting systems. Excellent communication, interpersonal, organizational, writing, and analytical skills. Effective problem-solving and project management skills. Demonstrated ability to multi-task and manage a high-volume workload accurately and effectively under specified time frames. Strong work ethic and the ability to work independently with minimal supervision, and as a member of a team. Proficiency with Microsoft Office Suite, especially Microsoft Excel.

Salary: $55,805 - $71,152

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.


Technical Assistant

Since its inception in 1966, MassHousing has supported affordable home ownership and rental housing opportunities throughout Massachusetts. The Agency has provided more than $22 billion for affordable housing in that time. Currently, MassHousing is seeking an experienced professional for the position of Technical Assistant to continue the Agency's storied history of affordable housing funding.

The Technical Assistant serves as a liaison to both the Asset Management staff and other Rental Management departments to promote the accessibility of departmental data throughout the agency as well as maintain information systems to meet the needs of the Asset Management group.

More specifically, the Technical Assistant is responsible for the following:

  • Design and maintain databases for tracking projects and Department goals.
  • Track and monitor Asset Management’s groups activities.
  • Conduct research, collect, and analyze data to prepare reports for Division and other Divisions within the agency.
  • Act as a liaison for the Department, serve as a primary point of contact for customer inquiries and respond to requests for information while maintaining excellent customer service.
  • Serve as single point of contact for a range of constituencies by monitoring, screening, distributing and responding to communications.
  • Maintain data integrity.
  • Develop, modify, and enter data.
  • Manage special projects and produce special reports.
  • Perform other duties as assigned and provide general support to the Asset Management group.
  • Ensure the utmost level of Customer Service is given to all customers, including co-workers, tenants, business partners, and shareholders.

Minimum Education and Training

  • Associates Degree (or equivalent experience)
  • Three to five years of related work experience

Salary: $49,300 - $62,900

All positions at MassHousing require a customer service mindset, in accordance with our values: Integrity, Excellence, Collaboration, Respect, Accountability and Service.

MassHousing offers competitive compensation as well as an attractive benefits package. Serious candidates should send a letter of interest and a resume to Human Resources, MassHousing, One Beacon Street, Boston, MA 02108, or faxed to 617.624.9494, or emailed to jobs@masshousing.com. Please share in your cover letter how or from whom you heard about this career opportunity.

MassHousing is an Equal Opportunity Employer.