Community Services Trainings

Upcoming Webinars

MassHousing offers courses to property management and service staff that address issues affecting families and seniors in rental housing, and cover topics that impact housing communities.

Staff of TAP member sites have unlimited access to all trainings which are scheduled throughout the year.

Many of TAP's courses meet HUD's training requirements for resident service coordinators and/or offer social work CEUs.

*For trainings that are currently at capacity, you must register in order to be placed on the Wait List.

Date Webinar Title Register
3/21 Accessing Services for Older Adults and People with Disabilities Register
3/22 Fair Housing Basics for All Site Staff Register
3/29 Understanding and Working with Residents with Dementia Register
4/5 Understanding the Impact of Trauma on the Brain Register
4/11 Working with Residents in Trauma-Informed Ways Register
4/13 Fair Housing Basics for All Site Staff Register
4/26 Housing 4/Pack One: Housing Literacy Register
4/27 Managing Conflict on Site: Utilizing Effective Dispute Resolution Skills Register
5/10 Coping with Loss in Our Communities Register
5/11 Psychopharmacology 101: A Quick Overview (New!) Register
5/18 Liability Issues Related to Providing Resident Service Coordination (H) Register
5/24 Building Community through Outreach and Resident Engagement Register
6/1 Social Aggression: Tools for Housing Staff in Fostering Caring Communities Register
6/7 Understanding Compassion Fatigue Register
6/8 Reasonable Accommodations Level 1: What You Need to Know Register
6/14 De-escalation 101: Responding to An Acute Mental Health Crisis in a Housing Setting Register

Community Services

Information, trainings and events for housing providers