Community Services Trainings

Important Notice: At this time, all in-person Community Services trainings are cancelled. We have adapted new and existing content into webinar formats while still maintaining the high quality and interaction you've come to expect. We look forward to holding in-person trainings when it is once again safe to do so.

Upcoming Webinars

MassHousing offers courses to property management and service staff that address issues affecting families and seniors in rental housing, and cover topics that impact housing communities.

Staff of TAP member sites have unlimited access to all trainings which are scheduled throughout the year.

Many of TAP's courses meet HUD’s training requirements for resident service coordinators and/or offer social work CEUs.

*For trainings that are currently at capacity, you must register in order to be placed on the Wait List.

Date Webinar Title Register
9/17 Examining the Dynamics of Racism Level 1 Wait List*
9/22 Effective Crisis Communication in Housing: Legal Requirements and Practical Considerations Wait List*
9/24 Coping with Loss in Our Communities Wait List*
9/30 Exploring the Dynamics of Racism Level 2: Where We Go from Here Wait List*
10/2 Parenting During an Epidemic: How to Survive Wait List*
10/7 Exploring the Dynamics of Racism Level 2: Where we Go from Here Register
10/9 Housing 4-Pack One: Housing Literacy Register
10/16 Compassion Fatigue During COVID-19 Register
10/20 Examining the Dynamics of Sexual Harassment Register
10/27 Interpersonal Skills for More Effective Communication in Housing Register
11/6 Fair Housing Basics for All Site Staff Register
11/10 Exploring Pathways of Recovery Register
11/13 Understanding and Responding Effectively to Behavioral Challenges in Older Adult Housing Communities Register
11/18 Compassion Fatigue During COVID-19 Register
11/19 Understanding Federal an State Health Insurance Programs Register
12/2 Social Aggression: Tools for Housing Providers in Fostering Caring Communities Register
12/4 Resident to Resident Harassment: What the Law Requires and When Housing Providers Must Intervene Register
12/11 Accessing Services for Older Adults and People with Disabilities Register
12/15 Exploring Pathways of Recovery Register

Community Services

Information, trainings and events for housing providers